Speaker One.
发言一
There's a danger in business of not seeing the wood for the trees,
生意场上，只见树木不见森林是危险的，
and I'd been feeling for some time that we were trudging forward with no real sense of why we were doing what we were doing.
一段时间以来，我一直觉得我们在艰难前行，却没有真正意识到我们为什么要这样做。
So before we considered developing new products or services for customers, I wanted to find out more about the reasoning behind development the ideas and thinking - of systems.
所以我们在考虑为客户开发新产品或服务之前，我想了解更多关于背后系统开发的原因、想法和意见。
That's what this workshop offered.
这就是研讨会举办的原因。
Obviously, I'm not in R and D myself,
很明显，我自己不是研发人员，
but I wanted to be able to understand the underlying issues when the R and D people come and talk to me.
但当研发人员来找我谈话时，我希望能够知道潜在的问题。
The workshop made me realise how complex those issues could be,
研讨会让我意识到这些问题有多复杂，
and that's why we've now appointed someone to look after that side of things for the first time.
这就是现在我们第一次派人来处理这方面事情的原因。