Nineteen：
19：
We'll be implementing various measures as quickly as possible. In the short term, we're going to reduce the number of quality control staff on the factory floor. We think we can do this without causing too many problems. We're also looking at the supplier of our metal casings. We think we can negotiate a better deal for these elsewhere. And we also need to give serious thought to the question of overheads.

我们将尽快实施各项措施。从短期来看，我们将减少工厂的质控人员的数量。我们认为实施这个措施不会造成太多问题。我们也正在寻找金属外壳的供应商。我们觉得可以和别的供应商达成一个更好的协议。而且我们需要认真考虑企业日常管理费用的问题。

Twenty：
20：
I've looked at the figures for the last five years and they're rather worrying. I feel we must do something to retain people longer. As things are, the cost to the company isn't easy to quantify. We don't have any reliable method of calculating it. But it must be considerable. After all, it takes quite a few weeks, or months, depending on the type of work, for anyone new to achieve maximum productivity, because there's so much information to acquire.

我已经看了过去五年的数据，它们相当令人担忧。我觉得我们必须做些什么事情来延长留人的时间。照目前的情况来看，这个问题给公司造成的成本并不容易量化。我们没有可靠的计算这个成本的方法。但是它肯定是相当高的。毕竟，根据工作类型的不同，任何新人都需要花费数周或数月的时间才能实现最高生产率，因为需要获得的信息太多了。