US Service Industry Workers Training to Stop Sexual Harassment
Accusations of sexual wrongdoing by film producer Harvey Weinstein and other famous people are having an effect on American businesses.
What is being called the "Weinstein Effect" has men in powerful positions facing similar accusations. It is also increasing understanding about the difference between friendly exchanges and criminal acts.
American Tyler Phillips has worked in the service industry since he was 15 years old. He now makes coffee and other drinks for a living.
Phillips has witnessed the power imbalance in places where he worked. He says he has seen wealthy customers making unkind comments or taking unwanted actions toward younger, low-wage workers.
"Sexism, racism -- is endemic to this industry," he says.
But Phillips also admits that he, like many others in the service industry, has no guidance from his employers on how to intervene in these situations.
So he joined several other people after work for a class on sexual harassment at The Potter's House.
The 57-year-old store has made a name for itself in Washington, D.C. area. Locals like to go to The Potter's House because, unlike many coffee shops, it offers safe spaces for discussion and creative expression. Its business model is almost unheard of in the industry. It is a non-profit business, asking customers to "pay what you can" for a cup of coffee.
Discrimination training in demand
Melissa Yeo and another volunteer set up the training from a group called Collective Action for Safe Spaces. It started eight years ago with a goal of ending sexual harassment and abuse in the DC area.
The demand for the classes increased last month after Harvey Weinstein and other influential men were accused of sexual harassment.
Yeo notes that many people are unwilling to step in and stop harassment. For them, she says, it is "often not knowing if it will work, not knowing exactly what to do, or thinking it's none of their business."
On a recent day, the coffee workers attending the class were from all over the DC area. They shared personal stories, which prove how common the problem. Some explained what they did to stop the abuse. They started by saying their first name and what gender they identify with.
"My name is Sam," said one man, as he began telling what he witnessed. He says a customer made a co-worker so uneasy with comments about her body that she left the area. Sam spoke to the man and asked that he stop "from making comments on the appearance of people who work in this space." Instead of stopping, the customer argued that he was raised in the 1950's.
"That's no excuse," said the leader of the class.
The exercise continued until all the workers shared their experiences. The group decided how severe the discrimination was and rated it with markings on the wall in the front of the room.
Then Yeo added four more actions, including "Misgendering" and "Following." Each of the four was written on a piece of paper, and added to the wall.
The two-hour class ended with students role-playing. Each person took on the behavior of someone else as part of a training exercise.
Future coffee classes
Mike Balderrama, one of the students, is the acting general manager of The Potter's House. He says the subject of intervening and stopping discrimination is "very near and dear to our heart."
Balderrama said the next training program for coffee shop employees is expected to deal with mental health and first aid. So The Potter's House will once again create the place for exploration of those issues.
I'm Lucija Millonig.
1.in demand 有需求
Workers across the country have been put on short time because of the slump in demand.
2.step in 介入
If no agreement was reached, the army would step in.
3.set up 建立
They set up a working party to look into the issue.
4.took on 采取；承担
Gerard also took on wider familial respon-sibilities.
5.For them, she says, it is "often not knowing if it will work, not knowing exactly what to do, or thinking it's none of their business."
none of one's business 不关某人的事
Even if it is a commercial transaction, it's none of their business.
The thing most people want to know about be usually none of their business.
6.Accusations of sexual wrongdoing by film producer Harvey Weinstein and other famous people are having an effect on American businesses.
having an effect on 对...造成影响
I am sure that it will have an effect on our natural environment.
Modern farming methods can have an effect on the environment.
电影制片人哈维·温斯坦（Harvey Weinstein）及其他名人遭到性犯罪指控开始对美国企业产生影响 。
这一“温斯坦效应”导致身居要职的男性面临相似的指控 。同时，人们对友好交往与犯罪行为的区别有了进一步认识 。
美国人泰勒·菲利普斯（Tyler Phillips）15岁起就在服务行业工作 。他现在靠制作咖啡等饮料谋生 。
菲利普斯在工作时目睹了很多权力不平等现象 。他说，有钱的客人对薪资微薄的年轻员工出言不逊或动手动脚 。
这家开业长达57年的店铺在华盛顿特区十分有名 。与其它咖啡店不同，“波特之家”颇受当地人青睐是因为这里为讨论和创意性表达提供了安全空间 。它的商业模式在业内几乎闻所未闻 。这是一家非盈利性企业，只要求顾客“自由支付”一杯咖啡的钱 。
梅丽莎·扬（Melissa Yeo）和其他志愿者通过一个名为“安全空间”的组织发起这一培训课程 。该组织始于8年前，旨在终结华盛顿特区的性骚扰和性虐待现象 。
扬指出，很多人不愿意介入并阻止骚扰行为 。他们“通常不知道介入是否有用，也不知道具体该如何做，或者认为事不关己 。”
近期，来自华盛顿特区的各个咖啡店的员工参加了该课程 。他们分享了个人经历，表明了这一问题的普遍性 。还有人介绍了自己如何制止这一现象 。他们先是自报姓名和性别 。
一名男子讲述自己亲身经历的事情时称，“我叫山姆” 。曾经有一位顾客对女同事的身材评头论足，对方感觉非常不自在，最后离开了该区域 。山姆试图与顾客沟通，请他不要对员工的外表指指点点 。而顾客不但没有停止，反而辩称，自己生于上世纪五十年代 。
所有学员分享了完自己的经历后，练习才告一段落 。该组织衡量出这种歧视的严重程度，并在房间的前墙做出标记 。
然后扬又增加了四种行为，包括“误判”和“跟风” 。将四种行为写到纸上后再贴到墙上 。
长达2小时的课程最后以学员的角色扮演结束 。作为训练的一部分，每个人需要表现出他人的某种行为 。
学员麦克·巴尔德拉马（Mike Balderrama）是“波特之家”的代理总经理 。他表示，干预和阻止歧视的主题“非常贴近我们的内心 。”