New York's Emergency Crews Learning Mandarin
When emergency workers arrive at an old firehouse in New York City, the way they greet each other is not what you might expect.
These first responders say, "Ni Hao!"
"Ni Hao" means "hello" in Mandarin Chinese.
First responders are the first emergency workers to arrive at a fire, traffic accident or other emergency. Some first responders are fire fighters, while others can be Emergency Medical Technicians -- also known as EMTs -- or paramedics.
In Brooklyn, New York, over 20 first responders are studying Mandarin Chinese for about two hours a week. The class is the first of its kind. It is offered by the Fire Department of New York's Phoenix Society and the New York City Fire Department Foundation.
New York City is a diverse area. The U.S. Census Bureau recently reported that some New York neighborhoods are made up mostly of immigrants.
Some people have predicted that the Chinese community is likely to become New York's largest immigrant group. They think the city will have the largest Chinese community outside of Asia.
The Census Bureau also found that almost 200 languages are spoken in the city. So, knowing different languages is important, especially if you are a first responder.
Lieutenant Steve Lee is president of the Fire Department's Phoenix Society. Lee says that first responders must be able to communicate quickly and effectively when an emergency happens. He explains that first responders enters neighborhoods and communities to assist people regardless of where they are from.
Lee says that many times first responders do not speak the same language as the people they are called to help. He adds that it is vital, or very important, that first responders are able to communicate with the people calling for help.
Without help from homeowners and others, Lee adds, discovering exactly where a fire is burning can be a real problem. First responders need to ask questions such as "What building? What address? What apartment?" And one of the most important questions, "Is there anybody left in the building and where?"
The Census Bureau findings demonstrate the great need for multilingual skills. There are currently 450,000 non-English speaking Asians in New York City. On any given day, only six Asian-American firefighters are working the city streets.
Lily Cheung is teaching Mandarin Chinese to the first responders. She calls the first group taking the classes "amazing."
Cheung says she can see amazing progress they have made with this language, which -- according to her – is one of the hardest languages in the world.
She explains that these first responders work long hours. Some, she says, come to class right after working a night shift without resting in between. "This is really a dedicated group," she adds.
Chueng started teaching Mandarin when she was 11-years old. And she has her own method of teaching, something she calls the "Chinglish Way."
She says she first explains the English order of the sentence, followed by the Chinese order. Then she takes an English sentence and says it in Chinese. Cheung says breaking up the sentence and then combining the parts together can make it easy for students to understand.
One of her students is first responder Doraun Ellis. He has been a paramedic for 14 years.
Ellis explains that Cheung goes to each and every single student in the class and goes over the lesson until the whole class understands it completely. He adds that the teacher really shows the class how to use the language they are learning.
Ellis adds that the more he is able to communicate with a patient on an emergency call, the more at ease that patient feels.
The students have already used their language training. Jacob Dutton has been a firefighter for 10 years. Recently, he followed up on a report of a gas leak in an apartment building.
Dutton says he arrived to an apartment where the two residents spoke only Mandarin. Speaking Mandarin with them, he was able to find the gas leak and explain to the residents how to fix it.
Other Mandarin classes are planned, along with training in other languages.
I'm Anna Matteo.
1.arrive at 到达
I' ll get the sack if I arrive at the office late !
2.traffic accident 交通事故
The policeman gave an account of the traffic accident.
3.fire fighter 消防员
Tim has been a fire fighter for five years.
4.make up 组成；编造
Hard work can often make up for a lack of intelligence.
1.Ellis adds that the more he is able to communicate with a patient on an emergency call, the more at ease that patient feels.
communicate with 沟通；交流
He had no way to communicate with his brother.
I can communicate with foreigners easily.
2.Some, she says, come to class right after working a night shift without resting in between.
night shift 夜班
The night shift are arriving.
The night shift comes off at dawn.
现场急救员（First responders）是指抵达火灾、交通事故等一系列突发事件现场的首批急救人员 。有些是消防人员，还有一些是急救医护人员 。
在纽约市的布鲁克林区，20多名现场急救员每周会花上2个小时的时间来学习普通话 。这是他们首次开设普通话培训的课程 。该课程是由纽约消防局凤凰社和纽约市消防局基金会提供的 。
纽约是一个多元化的城市 。美国人口普查局近期报告称，有些纽约街区大部分都是移民 。
专家曾预测华人社区可能会成为纽约最大的移民群体 。他们认为，纽约市将拥有亚洲以外最大的华人群体 。
美国人口普查局还发现纽约市通行着近200种语言 。因此，知晓不同种语言很重要，尤其是对现场急救员来说 。
中尉Steve Lee是纽约消防局凤凰社的主席 。他说，现场急救员须在紧急情况下迅速高效地进行沟通 。他解释说，现场急救员需要到街道社区去帮助来自世界各地的居民 。
很多时候现场急救员和求救者语言不通 。他补充说，现场急救员与求救者进行顺畅的沟通是非常关键的 。
美国人口普查局的调查结果表明：多语言技能的市场需求巨大 。目前纽约市不会说英语的亚裔人口有45万 。而每天上班的亚裔消防员却只有6名 。
Lily Cheung正在教授急救员们普通话课程 。她表示参加该课程的第一批人“令人惊喜” 。
她还解释说，这些现场急救员工作时间长 。有些人上完夜班后没休息就来上课 。她补充说，“这的确是一个专注的群体 。”
Chueng11岁时就开始教别人普通话 。她自创了一套教学方法，将其称之为“中式英语教学法” 。
她首先要解释句子的英文顺序，然后是中文顺序 。接着，她再写下一句英语，然后用中文说出来 。 Cheung还说，把句子打乱再组合起来更容易让学生们理解 。
现场急救员Doraun Ellis就是她的学生 。14年来，他一直从事医护工作 。
Ellis称，Cheung老师一对一教学指导并复习学生功课，直到班里的学生完全理解 。Cheung老师向大家展示了如何充分使用这门语言 。
急救员们已经开始学以致用 。Jacob Dutton十年来一直从事消防员的工作 。最近，他处理了一起公寓大楼煤气泄漏事故 。
Dutton表示，他到达了公寓后发现这里的两名居民只会说普通话 。通过普通话交流，Dutton找到了煤气泄漏处并给居民讲述解决方案 。