(单词翻译:单击)
听力文本
A new survey from the Thistle Hotels group reveals that a lack of free wi-fi in hotels is one of the biggest complaints among holidaymakers. Access to free wi-fi is a key requirement for many tourists and travellers when they get away. Many hotel guests are frustrated and fed up with hotels that charge for Internet access. Some hotels set a fee of $30 a day for the service, while others charge up to $10 an hour. The survey asked 2,000 travellers what their biggest peeves were about staying in a hotel. The most common gripe was rude and unfriendly staff, with 69 per cent of those questioned putting this at number one. Second was checking in to find your room is not ready, and third was no free wi-fi.
The survey revealed that 51% of hotel guests believed free wi-fi to be crucial. It ranked higher than the hotel having a swimming pool and being close to a city's major sites and attractions. A Thistle Hotels spokesman said: "It's crazy to think that, in 2014, hotel chains are still charging for wi-fi." Toni Repetti,a hotel management professor said luxury hotels charge for wi-fi access because they know their customers will pay. He said the reason many budget hotels provided free wi-fi is because their guests are more "price-sensitive". They have to offer it for free to stay competitive. Meanwhile, international journalists covering the Sochi Olympics are complaining about there being no Internet at all in their rooms.
中文翻译
蓟花酒店集团的一项新的研究表明缺少免费无线网是顾客抱怨最多的问题
。对于旅行者来说,免费无线网是他们的主要要求 。许多酒店顾客对无线网收钱这一做法非常恼火 。许多酒店设定的每天上网费用是30美金,有些酒店每个小时的上网费高达10美金 。这项研究在住酒店什么最使他们恼火问题上询问了2000名游客 。最让人讨厌的是无礼的工作人员,有69%的受访者都把这一项放在了第一位 。排在第二位的是发现入住时房间还凌乱不堪,第三位是没有免费无线网 。研究表明有51%的游客认为没有网络是最严重的问题
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重点讲解
1.fed up with 极厌恶
You must be kidding? I am fed up with your poor work habits.
你一定是在开玩笑吧?我受够了你差劲儿的工作习惯
。2.hotel management 饭店管理
It is absurd that people have to get college degrees to be considered for good jobs in hotel management oraccounting--or journalism.
实属荒谬的一点是,只有获得大学学位的人,才能有机会得到酒店管理、财会——抑或新闻行业的好工作
。3.access to 有权使用
You can turn on and off access to any of these groups.
您可以打开或关闭对任何这些组的访问
。4.Sochi Olympics 索契奥运会
The road and rail line is one of the biggest and most expensive infrastructure projects of the Sochi Olympic Games.
这条道路与铁路是索契奥运会中,最大型且最昂贵的基础建设计画
。听力题目
1.Who conducted the survey?
a) the Trip Advisor travel website
b) the World Wide Web
c) Hotel Guests International
d) the Thistle Hotels group
2.What kind of requirement do guests view free wi-fi as?
a) a luxury
b) key
c) take-it-or-leave-it
d) basic
3.How do guests feel about wi-fi charges?
a) unfed
b) well-fed
c) fed
d) fed up
4.What was the biggest complaint about?
a) dirty sheets
b) room charges
c) rude and unfriendly staff
d) overbooking
5.Where did rooms not being ready rank in the survey?
a) fifth
b) fourth
c) third
d) second
6.What proportion of survey respondents thought free wi-fi was "crucial"?
a) 98.72%
b) 69%
c) 51%
d) 30%
7.Why do luxury hotels charge for wi-fi?
a) they know customers will pay
b) it's luxury-speed connectivity
c) they need the money
d) so guests don't feel bad
8.Where do "price-sensitive" guests stay?
a) out of town
b) in hostels
c) budget hotels
d) in camping grounds
9.Why do budget hotels provide free wi-fi?
a) they think it's a human right
b) to stay competitive
c) their guests have no money
d) they are friendly
10.What are journalists at the Sochi Olympics complaining about?
a) no Internet in their rooms
b) slow connectivity
c) blocked sites
d) all sites are in Russian
听力答案
1.d
2.b
3.d
4.c
5.d
6.c
7.a
8.c
9.b
10.a