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新奇事件簿(翻译+字幕+讲解):奇怪的酒店投诉
日期:2014-11-28 14:25

(单词翻译:单击)

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听力文本

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An international travel site conducted a survey on hotel complaints around the world and found some unusual things. The travel website Skyscanner.net surveyed 400 international hotel staff in 39 different countries. It asked them about the strangest things guests had asked for or complained about. The site said that most of the unusual complaints were about food. Other weird requests were related to the room. Not every hotel room or the services on offer are to everybody's taste, but the complaints in the Skyscanner survey were so strange it makes you wonder how the hotel staff responded. It would be impossible for any hotel in the world to make some of the complaining guests happy.

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酒店投诉.png

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The food-related complaints were very weird. One guest asked for 16 cucumbers a day, while another requested only the right legs of a chicken. The staff had no idea why just the right leg, or whether the left leg of a chicken didn't taste as nice as the right leg. One guest asked for something not normally found on the room service menu – crocodile soup. Other complaints were crazy enough to make staff wonder about the mental age of the guests. A man at a luxury hotel in London complained that his room did not have a sea view. The nearest beach to London is about 75 km away. Other guests wanted the toilet filled with mineral water, a bath full of honey and a discount because his girlfriend snored.

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中文翻译

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一个国际旅游网站对世界的全球酒店投诉进行了一项调查,发现了一些不同寻常的事khR8RqWOxV。旅游网站Skyscanner.net调查了39个不同的国家的400位国际酒店员工hV0b4FYy43upxtq.,A。网站询问了他们所遇到的客人最奇怪的要求以及最奇怪的投诉_ANl0;Yh&kr;lIFbDR。该网站说,最不寻常的投诉基本上和食物有关)EH673mQyv。其他奇怪的要求与房间相关Ho)8v~2e=smYs5。并不是每一个酒店房间或所提供的服务都适合每个人,但Skyscanner在调查中发现的投诉太奇怪了,让人禁不住想知道酒店员工是如何应对的,Pc1rQqJmJTj。世界上任何酒店都很难让投诉的客人感到开心|4fQ|syfcm

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与食品相关的投诉非常奇怪j=2C;1Cf)uF*[6&MQT[3。一位客人一天要求给他送16根个黄瓜,而另一个客人则只要一只鸡的右腿Ty-s3n(02~gszuc1y。员工不知道为什么只是右腿,还是说右腿的鸡肉比左腿的鸡肉好吃呢?一位客人要求供应菜单上基本上不会有的一道菜——鳄鱼汤Vd5FBlWLqRQ。其他投诉荒谬到足以让员工想知道客人的心理年龄#tQh=&9pYyMN;。在伦敦豪华酒店的一位客人抱怨称他的房间没有海景aFs4jD-F4oGNA。伦敦最近的海滩距离约为75公里n|ULfolAq4H。有些客人要求用矿泉水冲马桶,用蜂蜜沐浴,因为他的女朋友打呼噜而要求打折+#3KcY@vtAMg(eW.

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译文属可可原创,仅供学习交流使用,未经许可请勿转载

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重点讲解

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1.conduct a survey 进行调查

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If you wait to conduct a survey, the customer's response may be less accurate.

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如果你过了一阵子再做客户满意调查,或许客户的反应不会那么精准dVE#[82b,D

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2.around the world世界各地;全世界;环游世界

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Thanks to all the fans who make this tournament the best in the world and thanks to my family who travel with me around the world and make it all possible.

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非常谢谢所有球迷,是你们让这次的比赛变得如此的精彩,感谢我的家人,他们陪伴我在世界各地旅行,使他们让这一切成真-NYaH93*ARf+ZYhA

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3.to one's taste合某人的口味;合……胃口

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And with Opti-Dose the amount of ground coffee can be adjusted to one's own taste for individual enjoyment.

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有了最佳剂量功能,咖啡粉数量可依据个人的口味进行调整0DKmwA2-Ab2)

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4.mineral water矿泉水

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Some have attributed this longevity to their consumption of a natural mineral water, which is remarkably free from impurities.

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一些专家认为这些人长寿应归功于他们饮用的明显不含杂质的天然矿物质水YHB!b],s%2q-c]uLo%U=

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5.be filled with被……充满

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It’s almost impossible to be filled with positivity and productive optimism without loving yourself.

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如果不爱自己,充满积极性和持久的乐观几乎是不可能的事+%)bGKje&)64GpEhY,U

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听力试题

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1.How many hotel staff did the website talk to?

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a) 200

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b) 300

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c) 400

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d) 500

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2.What were most of the unusual complaints about?

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a) food

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b) the shower

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c) checkout times

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d) the view

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3.What other thing did the weird requests relate to?

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a) the room

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b) the bed

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c) the staff

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d) noise

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4.What did the article say about what every hotel room?

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a) they all looked the same

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b) not all are to everyone's taste

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c) they are all too small

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d) guests cannot choose the room

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5.What did the article say was impossible?

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a) having six in a room

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b) giving discounts

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c) allowing goats to stay in rooms

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d) keeping all guests happy

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6.How many cucumbers did one guest request?

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a) 60

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b) 16

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c) 66

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d) 660

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7.Which part of a chicken did another guest ask for?

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a) the right leg

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b) the breast

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c) the left wing

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d) the neck

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8.What did someone order that wasn't on the room service menu?

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a) ostrich burger

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b) banana omelette

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c) crocodile soup

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d) chocolate curry

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9.What did a man in London want to see from his room?

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a) sunshine

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b) a soccer game

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c) the Queen

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d) the sea

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10.Why did a guest ask for a discount?

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a) his girlfriend snored

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b) it was his 10,000th night at the hotel

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c) a sheet on his bed was creased

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d) the walls were white

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听力答案

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1.c

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2.a

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3.a

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4.b

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5.d

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6.b

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7.a

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8.c

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9.d

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10.a

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重点单词
  • unusualadj. 不平常的,异常的
  • relatedadj. 相关的,有亲属关系的
  • conductn. 行为,举动,品行 v. 引导,指挥,管理 vt.
  • ostrichn. 驼鸟
  • surveyv. 调查,检查,测量,勘定,纵览,环视 n. 调查,纵
  • accurateadj. 准确的,精确的
  • responsen. 回答,响应,反应,答复 n. [宗]答复语,
  • mentaladj. 精神的,脑力的,精神错乱的 n. 精神病患者
  • luxuryn. 奢侈,豪华,奢侈品
  • productiveadj. 能生产的,有生产价值的,多产的