Seventeen:
17：
In a small insurance firm like ours, my job involves everything from completing the paperwork for policies to paying people and managing petty cash. At present I'm arranging for a new computer system to be installed, but as you'd probably expect, I do many different things.
在我们这样的小保险公司里，我的工作包括：完成关于政策的文书、发工资以及管理零用现金。目前，我正在安排新计算机系统的安装，但正如你可能预期的那样，我做了各种各样的事情。
Eighteen:
18：
We've been getting cancellations of orders from clients, saying they've been receiving faulty goods. We need to improve the system - random checking isn't good enough any more. And sales team leaders need to watch the situation carefully and report cancellations to head office immediately.
18：我们已经接到好几个客户取消的订单了，他们表示收到了次品。我们需要改进系统——随机检查已经不够完善了。而且，销售团队的领导需要密切关注这一情况，并及时将订单取消情况汇报给公司总部。