Man: …and the other announcement about company personnel concerns Managing Director, Bob Jones.
另一项关于公司人事的公告是关于总经理鲍勃·琼斯的。
Bob retires next month after twelve years of service. He will, however, continue to act as part-time consultant.
为公司效力12年的鲍勃下月将退休。但是他会继续担任兼职顾问。
His replacement as MD is another Bob .... Bob Winter, currently Head of Operations.
接替他成为总经理的是另一个鲍勃。鲍勃·温特，现任运营主管。
Now, I'd like to summarise our performance last year, before moving on to plans for 2003.
现在，在为2003年做计划前，我将总结我们去年的表现。
I've decided that every year we should introduce a competition to guess the best-selling product throughout our stores.
我决定每年我们都要推出一项竞赛，来评选我们商店里最畅销的产品。
It's never been the same for two years running. For example, in 2000 it was mobile phones.
这两年的情况都不一样。例如，2000年是手机。
The following year record sales of radios were achieved. I'm quite surprised, especially as we'd predicted it would be electronic organisers.
第二年，收音机的销量达到了创纪录的水平。我很惊讶，尤其是我们之前预测的是电子记事本。
(Any feedback on this idea would be welcome.)
（关于这个想法的任何反馈都是受欢迎的。）
Recent investment in our furniture department has resulted in great improvements in sales:
最近在家具部门的投资已经使销售业绩大幅提升。
this includes children's, garden and, most dramatically, office furniture, which doubled its sales volume last year.
其中包括儿童用品、花园用品，最引人注目的是办公家具，去年公司的销售额翻了一番。
Now to the announcement of the most successful branch. Our Paris branch has held this position for two years, but now it's the turn of New York, with the London branch in second place.
现在宣布我们最成功的分公司。我们巴黎的分公司已经占据这个位置两年了，但是现在这个位置是纽约的，第二名是伦敦分公司。
Looking to the future, we're planning a number of developments. Our Personal Loan Service received much praise from customers when it was brought in last year.
展望未来，我们正在计划一系列的发展。我们的个人贷款业务自去年推出以来，深受客户好评。
In response to customer demand, we're now going to launch our own credit card next year, as well as other financial services in years to come.
为了满足客户的需求，我们将在明年推出我们自己的信用卡，以及未来几年的其他金融服务。
Moving on to new stores. As you will remember, twelve months ago, we closed some of our unprofitable High Street stores.
继续来看新的商店。你会记得，12个月前，我们关闭了一些不赚钱的商业街商店。
I still think we took the right decision - and next year, we've decided to locate six branches in commercial centres.
我仍然认为我们做出了正确的决定——明年，我们决定在商业中心设立6家分支机构。
That's the same number we've already opened in new shopping centres -it'll be interesting to compare their performance.
我们在新的购物中心已经开了同样的六家店，比较他们的表现会很有趣。
Finally, as part of our continuous programme of staff development, we plan to offer a wider variety of courses next year,
最后，作为我们持续的员工发展项目的一部分，我们计划明年开设更多种类的课程。
including Account Management, as well as continuing with IT Skills and Customer Services. Now...
包括客户管理，以及持续的IT技能和客户服务。现在...