I just finished a huge project at work and I needed some down time. I decided to take a short vacation. I liked the idea of a long weekend out of town. My friend Sara offered to let me crash at her place in San Francisco, but I decided to stay at a hotel instead. Sara has a couple of roommates and I thought it might be too crowded.
I called the toll-free reservation number for a major hotel chain. The reservation agent was very helpful, after I got through the long phone tree.
Agent: Dutton Hotels. How may I help you today?
Jeff: I wanted to check rates and availability for your San Francisco location.
Agent: Certainly, I can help you with that. Will that be the downtown or waterfront location?
Jeff: The waterfront location.
Agent: What date do you plan to check in?
Jeff: I'd like to check in on October 12th and check out the 15th.
Agent: Okay, let me see what we have. For how many?
Jeff: One. And, if possible, I'm looking for a non-smoking room.
Agent: Sure, we have a non-smoking queen with an ocean view for $189 or a standard room with a courtyard view for $139 a night.
Jeff: I'd like to book the standard room.
Agent: Okay, your last name?
Agent: And, your first name?
Jeff: It's Jeff.
Agent: Okay, I have you booked in a standard non-smoking queen, checking in on October 12th and departing the 15th. What major credit card would you like to use to guarantee the reservation?
Jeff: A Visa.
Agent: The number and expiration?
Jeff: It's 7388-2424-3535-1818 and the expiration is 05/08.
Agent: Your confirmation number is PD672. Is there anything else I help you with?
Jeff: No, that's all. Thanks.
Agent: Have a nice day and thank you for calling Dutton Hotels.
背景链接：地道美语听力播客English as a Second Language Podcast (ESLPod)，是一家位于美国加州洛杉矶的英语教育研究机构推出的英文听力会话，于2005年7月23日首播， 主播Dr. Jeff McQuillan为南加州大学的语言学博士， 现专注于外国语学生的英语学习研究。该播客在iTunes store播客的教育子分类中，与Grammar Girl Just Vocabulary常居前三甲.